Privacy Policy
Effective Date: [May 24, 2020]
Welcome to the website of Perfect Solutions, LLC dba Quality Built Exteriors (“we,” “us,” or “our”). Your privacy matters to us, and we’re committed to safeguarding the personal information you share while using our website and services. This Privacy Policy outlines what information we collect, how it’s used, and the steps we take to protect it. By accessing or using our website, you agree to the terms outlined below.
Information We Collect
We collect the following types of information through your interaction with our site:
Information You Provide Directly
When you complete forms, request an estimate, sign up for updates, or contact us, we may collect personal information such as your name, email address, phone number, and property details.
Automated Website Usage Data
We use tools like Google Analytics to collect non-personal data such as IP addresses, browser types, device identifiers, and browsing activity. This helps us understand how visitors use our website and improve the user experience. This information is anonymized and not linked to individual identities.
How We Use Your Information
We use the information collected for the following purposes:
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To Provide Services: We use your information to schedule estimates, respond to inquiries, and deliver renovation services.
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To Communicate With You: We may contact you via email or phone to follow up on service requests or provide updates relevant to your inquiry.
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Marketing and Promotions: With your consent, we may send promotional text messages or emails regarding special offers, seasonal services, or company news. You can opt out at any time by replying “STOP” to text messages or using the unsubscribe link in emails.
How We Protect Your Information
We implement industry-standard security measures to protect your personal information during submission, storage, and transmission. While no online system is completely secure, we take all reasonable precautions to safeguard your data.
Sharing Your Information
We do not sell or trade your personal information. We may share your information with trusted third-party vendors who assist in operating our website or delivering services—such as appointment scheduling or email marketing. These vendors are required to keep your data confidential. Information may also be disclosed as required by law or to protect our rights and property.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.
Remarketing
We may use remarketing tools, such as Google Ads, to display targeted ads to previous visitors. These campaigns do not collect personally identifiable information but help us promote relevant services and offers.
A2P Compliance
By providing your phone number, you consent to receive messages from us, including automated texts related to scheduling, service updates, or promotions. Message and data rates may apply. You may opt out anytime by replying “STOP.”
Children’s Privacy
In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. Our services are intended for users aged 13 and above.
Use of Personal and Property Information
Any personal or property-related information submitted is used strictly for the purpose of responding to your specific request. It is not shared with third parties unless necessary to fulfill a service you’ve requested.
Online Privacy Policy Scope
This Privacy Policy applies solely to information collected through our website and does not apply to information gathered offline or through other channels.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out via our Contact Page or call us directly using the information provided on our site.